Shipping & Delivery Policy Dream Yard Containers

At Dream Yard Containers, we are committed to providing clear, reliable, and transparent shipping services for all container rentals and container sales. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.

Order Processing Time

• Orders are processed within 1–3 business days after payment is successfully confirmed.

• Orders placed outside of business hours, on weekends, or on holidays will be processed on the next business day.

• During periods of high demand or limited inventory, processing times may be slightly extended. Customers will be notified if delays occur.

Shipping Methods & Delivery Timeframes

Dream Yard Containers delivers shipping containers using professional freight carriers experienced in transporting oversized and heavy equipment.

Domestic Shipping (United States)

Standard Container Delivery

• Estimated delivery time: 5–10 business days

• Applies to in-stock containers delivered within the continental United States

Expedited Delivery (When Available)

• Estimated delivery time: 3–5 business days

• Subject to container availability, delivery location, and carrier scheduling

• Additional fees may apply

Delivery timeframes are estimates and begin once the container has been dispatched from our facility.

Custom or Modified Containers

• Containers requiring modifications, customization, painting, or structural alterations may require additional production time.

• Estimated delivery for custom containers will be provided at the time of order confirmation.

• Custom orders may take several additional weeks, depending on scope and complexity.

Shipping & Delivery Costs

Shipping costs are calculated before checkout or provided in a formal quote and are based on:

• Delivery address and distance from the nearest depot

• Container size and type

• Delivery method (tilt-bed, flatbed, or crane-assisted delivery)

• Site accessibility and special handling requirements

All delivery charges are disclosed prior to payment, ensuring full pricing transparency. Promotional or discounted shipping offers may be available for select orders or locations.

Delivery Site Requirements

To ensure successful delivery, customers are responsible for:

• Providing an accurate and complete delivery address

• Ensuring the site is accessible for large delivery vehicles

• Confirming sufficient clearance and ground conditions for container placement

If delivery cannot be completed due to access issues, unsafe conditions, or inaccurate information,

additional delivery or redelivery fees may apply.

Order Tracking & Delivery Scheduling

• Customers will receive a delivery confirmation once their container has been scheduled for shipment.

• A delivery window or appointment may be coordinated by the carrier.

• Due to freight logistics, real-time tracking may be limited compared to parcel shipments.

Incorrect Address or Failed Delivery

Customers are responsible for ensuring all delivery information is correct.

If an incorrect or incomplete address is provided:

• Delivery may be delayed

• Additional transportation or rescheduling fees may apply

• Failed or returned deliveries may require reshipment at the customer’s expense

Weather, Carrier Delays & Force Majeure

Delivery times may be impacted by circumstances beyond our control, including but not limited to:

• Severe weather conditions

• Road closures or traffic restrictions

• Mechanical issues or carrier scheduling delays

Dream Yard Containers is not responsible for delays caused by such events but will communicate promptly with customers regarding delivery updates.

Damaged, Missing, or Lost Deliveries

Damaged Containers

If your container arrives with visible damage:

• Note the damage upon delivery (if possible)

• Contact us within 48 hours of delivery

• Provide photos and your order details

We will assess the situation and determine an appropriate resolution.

Missing or Delayed Deliveries

If your container does not arrive within the estimated delivery timeframe:

• Contact us promptly

• We will work with the carrier to locate and resolve the issue